To call us using the Next Generation Text service, dial 18001 followed by 0300 311 22 33. You can find more information on the NGTS website. This uses a service called InterpretersLive!, provided by Sign Solutions.įurther information about the service and how to access it is available on the InterpretersLive! website.įor users who are unsure how to download the app, guidance is available in the form of a BSL video.Ĭustomers who are deaf, hard of hearing or speech impaired can contact us using the Next Generation Text (NGT) service. British Sign Language serviceīritish Sign Language (BSL) users can contact us Monday to Friday from 9.00 am to 4.30 pm using a BSL video interpreter. Our Customer Contact Centre opening hours are 9.00 am to 4.30 pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. Members of the public, patients, and their representatives should contact our Customer Contact Centre.Įmail: Post (including complaints, but not legal proceedings): NHS England, PO Box 16738, Redditch, B97 9PT How do I feedback or make a complaint about an NHS service? How to contact NHS England If you are thinking of making a complaint, please read the following important information. Are you an existing Freedom Mortgage customer with a question about your account We can assist you at: 85 Monday - Friday 8 a.m. We welcome your enquiries and feedback about the services we commission and can explain your options if you have a concern or complaint. Contact us Web Content Viewer Questions about your mortgage Call one of our representatives about an existing or new home loan with Freedom Mortgage. This includes hospital care, NHS 111 services, mental health services, out-of-hours services. Secondary care (with the exception of specialised services).This includes GPs, dentists, opticians and pharmacies. Integrated care boards (ICBs) are responsible for planning and funding most local NHS services. NHS England also works closely with UK Health Security Agency and the Department of Health and Social Care to provide and commission a range of public health services. This is a range of healthcare services that support children and adults throughout the youth justice and criminal justice systems in England and includes including healthcare in prison. Specialised services that support people with a range of rare and complex conditions. This site allows members to search for pharmacy locations, price pharmacy claims, order mail order refills, determine generic availability for your medication, and lookup drug interactions and side effects.NHS England is responsible for planning and funding some NHS services. View more frequently asked questions Services commissioned by NHS England How can we help? How do I find an NHS dentist? Where can I find information about making a complaint in easy read? How can I find out my NHS number?
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